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Join Us for Our GSX Panel: The Importance of ESRM within the GSOC: How Risk Analysis Data will Improve Preparedness and Response
Your Global Security Operations Center (GSOC) is the core of your enterprise-wide security operation, so it makes sense that your GSOC should also be at the center of your organization's strategy to mitigate risk.
Unfortunately this tends not to be the case. Many GSOCs are strictly focused on responding to security incidents: passively monitoring locations, sifting through alerts, and reacting to threats.
It doesn’t have to be this way. The GSOC is uniquely positioned to be proactive as well as reactive. As the nerve center of your enterprise, GSOC operators have access to data from each site — data that empowers operators to anticipate and mitigate risk across your entire enterprise.
How can you make that shift? We’ll address this at GSX 2024 in our panel, “The Importance of ESRM within the GSOC: How Risk Analysis Data will Improve Preparedness and Response.”
Why is the GSOC reactive?
GSOC operators are often seen as the 911 operators of an enterprise. They respond to people on the ground during an emergency, communicate with law enforcement, and provide resources like floor plans to first responders. Ideally, they’re able to pinpoint dangerous areas, talk people on site through situations, and manage the situation from afar.
However, in large enterprises, this role becomes inefficient: GSOC operators who aren’t familiar with the location or organization policies end up acting as an unnecessary liaison between site managers and law enforcement on site. For example, the police ask a question, and the operators don’t know the answer, so they put the police on hold to ask someone who might be standing right next to the officer.
This is not only inefficient, but costs valuable time in an emergency. The GSCO should be able to play a much more pivotal role in an enterprise’s security strategy.
Moving from reactive GSOCs to proactive GSOCs
GSOC operators are tasked with needing to respond to multiple facilities over multiple geographies and a wide range of business functions. They need to be able to find risk management data about every single site at a moment's notice.
To do this well, organizations must give operators the tools to collect and view relevant risk management data from all an enterprise’s locations. The GSOC is a natural place for that risk data to be housed; it gives the operators all the tools they need to effectively quarterback incidents, and also to help direct remediations and mitigate threats.
So how can you make this switch? Join us at GSX 2024 to learn how you can equip your GSOC to be more proactive.
On Monday, September 23 at 3:15 pm ET, Circadian Risk founder Daniel Young, Circadian RIsk CEO Michael Martin, and Setracon founder Jeff Slotnick will present a panel on “The Importance of ESRM within the GSOC: How Risk Analysis Data will Improve Preparedness and Response.”
Register now, or contact us to set up a meeting at GSX.
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