Circadian Risk Inc. Privacy Policy

Effective and last modified: December 23, 2020

Circadian Risk, Inc. (collectively with its subsidiaries “Company”, “us” or “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the “Policy”).

This Policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.circadianrisk.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. If in any case our privacy practices differ from those explained in this Policy, we will let you know you at the time we ask for or collect your information.

Some pages on our websites may contain links to third-party websites (such as social media services and the Apple App Store). We do not endorse and have no control over the privacy practices or content of such websites. We recommend you carefully read the privacy policy of each site you visit – including ours.

1. Overview

2. What information we collect about you

Personal information, or personal data, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data), which we can use for any purpose.

We may collect, use, store and transfer different kinds of personal information about you which we have grouped together as follows:

  • Identity or Contact Data includes your name, mailing or delivery address, email address, telephone numbers, username, or similar identifiers or contact information.
  • Financial information may include your billing address and other payment-related information.
  • Transaction Data includes details about payments to and from you and other details of products you have purchased from us or other details about your transactions with us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites, applications, or connected products.
  • Organizational Data includes your organization name, building location, campus location, information that is collected via camera footage, and information that you provide in open text boxes
  • Usage Data includes information about how you use our websites and our products and services
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

3. Children’s Online Privacy

We do not direct our websites to minors, and we do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13 please contact us as set forth below in the Contact Us section.


4. How we collect personal information about you

We use different methods to collect information from and about you including through:

  • Direct interactions. You may provide us Personal Information when you:
  • request information
  • schedule a demonstration
  • submit an employment application
  • subscribe to our emails
  • register yourself with the Mobile Application.

The information that you provide in each case will vary. In some cases, we may ask you to create a username and password that should only be known to you. Additionally, all credit card transactions are handled by a contracted third-party PCI-DSS compliant data processor, such as Stripe, which is responsible for processing and securing your credit card information.

In addition to Personal Information, the Application may also collect information that could be considered sensitive with respect to an organization's security (“Customer Data”). Examples of Customer Data may include floorplans, camera footage, and vulnerability assessments. All Customer Data will be handled in accordance with this Policy, as well as the terms of the End User License Agreement and any applicable Master Services Agreement and Business Associate Agreement.

  • Automated technologies or interactions. As you interact with our websites or websites employing our cookies, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this information by using cookies, web beacons, and other similar technologies. Our Cookies and automatic data collection technologies section contains more information and options to control or opt-out of certain data collection or uses.
  • Third parties or publicly available sources. We may receive information about you from third parties including, for example, our affiliated companies, business partners, sub-contractors, analytics providers, and service providers. If you enter a co-branded promotion, that is being sponsored by us and another party, our co-sponsor may provide us with information about you.
  • User contributions. You also may provide information to be published or displayed (“posted”) on public areas of the websites or transmitted to other users (collectively, “User Contributions”). For example, if you review one of our products, then your product review may be made available on public areas of our websites.

5. Cookies and automatic data collection technologies

Our websites use automatic data collection technologies to distinguish you from other website users. This helps us deliver a better and more personalized service when you browse our website. It also allows us to improve our websites by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store your preferences so we may customize our websites according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our website.


We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). For more information, see the Interest Based Advertising section of this privacy policy.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. For information about managing browser settings to refuse cookies, see Your Rights and Choices.
  • Flash Cookies. Certain features of our websites may use Flash cookies (local stored objects) instead of browser cookies to collect and store information about your preferences and navigation to, from, and on the website. For information about managing Flash cookies see Your Rights and Choices.
  • Web Beacons. Our website pages and e-mails may contain small transparent embedded images or objects known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count website page visitors or email readers, or to compile other similar statistics such as recording website content popularity or verifying system and server integrity. For information about managing web beacons, see Your Rights and Choices.

Depending on which website this notice is posted on, we may use Google Analytics to provide certain analytics services for us. More information about Google Analytics can be found in the Google Analytics Terms of Use and the Google Analytics Privacy Policy.

We do not respond to or honor “do not track” (a/k/a DNT) signals or similar mechanisms transmitted by web browsers.

6. How we use your personal information

We use your information to provide you with products, offer you services, communicate with you, deliver advertising and marketing, and to conduct other business operations, such as using information to improve and personalize your experiences. Examples of how we may use the information that we collect include:

  • To assist you with items such as personalized experiences, facilitation of product usage, and enforcement of our End User License Agreement.
  • To prevent malicious activity and provide you with a secure experience.
  • To manage our relationship with you which may include notifying you about changes to our terms or privacy policy, providing you notices about your account, asking you to leave a review or take a survey, addressing any concerns you may have about our products or services.
  • To provide you with the information, products, services or support that you request form us or to fulfill any other purpose for which you provide it.
  • To deliver relevant content, advertisements, and messaging to you and to measure or understand the effectiveness of such content, advertisements, and messaging.
  • To use data analytics to improve our website, products or services, marketing, customer relationships, and experiences.
  • To make suggestions and recommendations to you about our own and third-parties’ products or services that may be of interest to you. If you do not want us to use your information in this way or for more information on how to adjust your preferences, see Your Rights and Choices.
  • To carry out our obligations and enforce our rights.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may use information that is not personal information for any purpose. For example, we may aggregate usage data from many people in a way that does not identify any individuals to calculate the percentage of users accessing a feature on the website.

7. Disclosure of Your Information

We may share non-personal information without restriction. We may share your personal information with:

  • Any member of our corporate group, which means our subsidiaries, affiliates, our ultimate holding company and its subsidiaries, and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To an actual or prospective buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, where one of the transferred assets is the personal information we hold.
  • If we offer a co-branded promotion, to our co-sponsor.
  • To fulfill the purpose for which you provide it.
  • For any other purposes that we disclose when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce Terms of Use and other agreements including for billing and collections purposes.
  • To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection and credit risk reduction.
  • To investigate suspected violations of any law, rule or regulation, or the terms or policies for our website.

8. Interest-Based Advertising

Our websites may integrate technology of trusted advertising partners (third-party companies) that allows the recognition of your device and the collection of information about your browsing activity in order to provide advertisements about our products and services likely to be of greater interest to you. In particular, these partners collect information about your activity on our websites or websites owned by other companies to enable us to show advertisements for our products and/or service to you on third-party websites or apps.

We may share data, such as technical identifiers derived from your registration information on our websites with our trusted advertising partners. Our partners may use non-cookie technologies on which browser settings that block cookies might have no effect. Your browser may not permit you to block such technologies. For this reason, keep in mind that you can block the collection and use of information related to you by advertising companies for the purpose of serving interest based advertising by visiting the following platforms of self-regulatory programs of which those companies are members:

9. Third Party Content, Apps, and Links

Some content or applications on our websites may be served by third parties, content providers and application providers including the following:

a. Plugins

Our websites make available the option for you to use “plugins” that are operated by social media companies. If you choose to use one of these plugins, then it may collect information about you and send it back to the social media company that owns it. This may happen even if you do not click on the plugin, if you are logged into the social media website that owns the plugin when you visit our website. Information collected by a plugin is subject to the privacy policy and terms of the social media company that makes it. If you do not want the social media company who owns a plugin to collect information about you when you visit our websites, sign out of the social media network before visiting. By interacting with a plugin when you are on our websites (for example, clicking the Facebook “Like” button), you are intentionally transferring information to that social media company. Further, if you are logged into a social media website when you visit our websites, then you are directing us to share your data with the social media company that owns the plugin.

We may use the following plugins on our websites: Facebook, Twitter, and LinkedIn.

Facebook
We use the plugins of social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The link to Facebook’s data privacy declaration can be found here: Data Privacy Information Facebook.

Twitter
We use the plugins of social network twitter.com, operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 USA. The link to Twitter’s data privacy declaration can be found here: Data Privacy Information Twitter.

LinkedIn
We use the plugins of social network linkedin.com, operated by LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. The link to linkedin’s data privacy declaration can be found here: Data Privacy Information LinkedIn.

b. Third-party links. Our websites may contain links to other sites, which we do not control. Those websites have their own privacy policies and terms.

10. Your Rights and Choices

Your rights may vary depending on where you are located. We have created mechanisms to provide you with the following control over your information.

  • Marketing. We want to provide you with relevant information that you have requested. If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed. Any transactional or service-oriented messages are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services and are not intended for the purposes of marketing.

    We will not intentionally send you email newsletters and marketing emails unless you consent to receive such marketing information. After you request to receive these emails, you may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.

    Any such communications you receive from us will be administered in accordance with your preferences and this Policy.
  • Accessing, Updating and Deleting Your Information. If you have an account with us, you may have the ability to access your information and make updates to or delete your data. If not, you can contact us as set forth in the Contact Us section below to request access to, correction of, or deletion of personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or negatively affect the information’s accuracy.
  • Cookies and Automatic Data Collection Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. If you do not want Google Analytics to be used in your browser, Google Analytics provides an op-out tool which can be found here. You can opt-out of Adobe Analytics by using Adobe’s opt-out browser add-on at http://www.adobe.com/privacy/opt-out.html. In some cases, you may be able to set your browser or email program to not download web beacons.
  • Interest Based Advertising. Please see Interest Based Advertising above for information on how to opt-out of interest-based advertising.
  • California Residents. If you are a California resident, you may have additional personal rights and choices with regard to your personal information. Please see Your California Privacy Rights for more information.
  • Nevada Residents. If you are a Nevada resident, you may have additional personal rights and choices with regard to your personal information. Please see our Nevada Privacy Rights section below for more information.

11. Data Security

The security of your personal information is very important to us. We use physical, electronic, and administrative safeguards designed to protect your personal information from loss, misuse and unauthorized access, use, alteration or disclosure.

Where we can provide you access to your Personal and Customer Information in our possession, we will always ask you for a username and password to help protect your privacy and security. We recommend that you keep your password safe, that you change it periodically, and that you do not disclose it to any other person or allow any other person to use it.

To view and change the Personal Information that you have provided to us, you can log in to your account and follow the instructions on that screen, or contact us directly for assistance. Some Customer Information changes may need to be discussed through contact directly with us.

If you believe your credentials have been compromised, please change your password. Please also notify us of any unauthorized use.

12. Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, you can view our Privacy Notice for California Residents.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

13. Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain “covered information” collected by operators of websites or online services. We currently do not sell covered information, as “sale” is defined by such law, and we don’t have plans to sell this information.

14. Changes to Our Privacy Policy

We will post any changes we may make to our privacy policy on this page. If the changes materially alter how we use or treat your information we will notify you by email to the primary email address specified in your account (if you have an account with us) and/or through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring that we have an up-to-date email address for you and for periodically visiting our website and this page to check for any changes.

15. Contact Us

If you have any comments or questions about our privacy policy, please contact us:

Circadian Risk Inc.
206 East Huron Street
Ann Arbor, MI 48104
[email protected]
Tel: 734-431-6805