There’s a lot going on in the world of physical risk and vulnerability, and it’s nearly impossible to keep up with the latest news and developments. We’ll keep you informed with the best content to keep your organization safe and secure. Check out the top news and headlines from the past month.
Workplace Safety Survey Shows Communication Issues are Placing Employees at Risk
Via HIPAA Journal. A new survey shows that companies are increasingly developing plans for modern emergencies, such as active shooters, workplace violence, cyberattacks and system outages. But greater effort is required to ensure that emergency plans are communicated to employees. Communication disconnects between employers and employees could prove costly in the event of an emergency scenario.
Our take: Even if you’re making all the right investments into security technology and security personnel, that doesn’t mean you’ve effectively reduced physical security risks. Having resources in place is only half the equation—your people need to know how to use them, and you need a tested communication protocol you can rely on in the event of an active shooter or other emergency. Make sure your people know what to do. Train everyone in the company to know what to expect, and what actions to take, in various situations.
Customer Service Vital to Security Officer Sector
Via Security Magazine. There’s more to security staffing than vigilance and quick response. The customer service role that security personnel play is infinite—from welcoming employees and guests with a smile to giving directions. White-glove service is vital to enhancing the customer experience and creating an environment that feels safe.
Our take: We’re big believers in balancing physical security initiatives with a positive cultural environment. You want to implement the best security countermeasures without getting in the way of the corporate culture. An effective security program will make your customers, partners and employees feel comfortable and “at home” in your building while also keeping them safe.
How to Apply Six Sigma Principles to Enhance Sales
Via Security Sales and Integration. Six Sigma is a structured, disciplined and rigorous approach to process improvement. Its goal is to increase profits by eliminating variability, defects and waste. Although Six Sigma is typically used in a manufacturing environment, its principals apply to all processes—including sales. Here’s how Six Sigma applies to selling.
Our take: Security professionals aren’t natural salespersons, but effective sales is critical to a prospering business. If you want to strengthen your company, you’ll need to invest in smart sales strategies. Six Sigma isn’t for everyone, but it might be the right fit for you. If you thrive on discipline and rigorous systems, this could be a difference-maker for your security consulting business.
Think Your Badge Reader Is Secure? Think Twice.
Via asmag. Because badge readers are IoT devices, your company’s access control reader is as vulnerable to IoT security issues as any other device sitting on the network. A successful compromise of a badge reader system could give an attacker physical access to facilities. Here’s what you need to know.
Our take: Robust physical security means having robust cybersecurity (and vice versa). Everything is connected, today—and ignoring one side of security will weaken the other side. If you’re not investing in both forms of security, you’re leaving your business vulnerable to attack.